I Did Not Receive My MoovBuddy Verification Email

If you did not receive your verification code when trying to sign in, please try the steps below.

Didn’t Receive the Verification Code?

If you do not receive the verification code:

• Please check all your emails, including your Spam, Promotions, or All Mail folders.

• Make sure you entered the correct email address used during the purchase.

• Wait a moment and request the verification code again if needed.

Need to Update Your Email?

If you need to update your email address, you can do so using the link below:

Update your email address here

Still Having Issues?

If the problem continues, you can try accessing the app again by following the steps below:

1. Uninstall the MoovBuddy app.

2. Download the MoovBuddy app using this link.

3. Open the app.

4. On the login screen, select your gender and take the initial quiz again.

Once you complete these steps, you will be able to enter the app.

After entering the app, please share your User ID with our support team by submitting a request so we can locate your account.

Submit A Request

How to Find Your User ID

If you have trouble finding your User ID please refer to our article below:

Finding Your User ID In MoovBuddy