Young Face subscriptions can be purchased through the App Store, Google Play Store, or directly through the Young Face website.
Knowing where your subscription was purchased is important because subscriptions must be managed and viewed through the same platform where they were originally purchased.
Step 1: Check the App Store or Google Play Store
If you are not sure where you purchased your subscription, we recommend checking your app store subscriptions first.
Depending on your device:
iPhone / iPad users: Check your subscription in the App Store
Android users: Check your subscription in the Google Play Store
If you are not sure how to view your subscriptions, please refer to these guides:
How Can I View My Subscription Details on the Google Play Store?
Step 2: Check Your Website Subscription
If you do not see an active subscription in your App Store or Google Play Store account, your subscription may have been purchased through the Young Face website.
You can use the Customer Portal to check your website purchases.
By accessing your account through this link, you will be able to view:
Your Young Face subscription details
Any additional feature purchases
Your subscription renewal dates
Still Need Help?
If you are unable to locate your subscription, please contact our support team and include the following information if possible:
Email address used for the purchase
Invoice or receipt
Last 4 digits of your credit card
Young Face User ID
Our team will be happy to help you locate your subscription.
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